Zerigo

Questions & Answers

What is Watchdog?

Our Watchdog service keeps an eye on your server(s) for you. It regularly checks in on your server, making sure it's still functioning as expected. In the event that something's wrong, it sends you a notification so you can investigate further.

Why do I need it?

If your website or other server is important to you—important enough that you care if it's not functioning—and you don't have the time to check it all day, every day (who would?), then Zerigo Watchdog is for you. Watchdog will keep an eye on your website (or whatever else) all day, every day and if something's off, it'll let you know.

If you have customers visiting your site, wouldn't you like to be the first one to know of a problem—before they call you?

If your web host has an SLA for downtime but requires you to know about the downtime and actually ask for a credit, would you like to know every time things goes down?

Maybe you have lingering doubts that your ISP isn't as reliable as they claim—with Watchdog you'll either know there's a problem and can address the issue or be confident that things are working properly.

Is your basic plan really free?

Our basic, entry-level service really is free. If you require more than basic support, or have needs that exceed the free service, then you'll need to upgrade. After finding Zerigo Watchdog useful, we hope you will also consider whether any of our other services will help you get business done.

How long am I committed?

You can cancel at any time, so basically only until the end of your current billing cycle. You're never committed to another charge. We don't require any contracts or term commitments.

Do you offer refunds?

Generally no, but we think we do even better: you are encouraged to try our entry-level service for free before you buy. That said, if you really feel that we've let you down somehow, contact us and we'll work something out.

Do you have an API?

Not yet, but it's on the way. If you need this or some other feature today, give us a shout.

Comments, complaints, suggestions

We're very interested in your feedback—positive or negative. Does it work well for you? Is something broken, confusing, or hard to use? Is something you're looking for missing? We'd like to hear about all of it. Contact us.